Posts
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Moving Goal Posts
Jim and Ken discuss having the goalposts moved on you and moving the goalposts on others.
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Customer Alienation
How to make enemies and alienate customers.
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Utilization
Jim and Ken discuss the end-all and be-all of a professional services firm: utilization.
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Interstitial Time
What do you do while waiting for an airplane? Make money in the shower, of course! Jim and Ken discuss how they use interstitial time.
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The Changes in Client Sites
We talk about the cities our clients are headquartered in and how those sites changed.
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Corporate Culture
Following on from our talk about mission, Jim and Ken talk about corporate culture, how it develops, and what changes it, not always for the better.