Posts
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Managing Underperforming Employees
Jim and Ken take a fairly deep dive into dealing with employee issues. This was not fun for anyone, employee or management, but it was always necessary. We didn’t get to all we needed or the depth we’d hoped for in the allotted time, so we’ll revisit this topic in the future.
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Work and Politics
Jim and Ken talk about work and politics—not workplace politics but Politics with a capital P. Can and should a company take political stances? What pressures are placed on businesses to do so?
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Moving Goal Posts
Jim and Ken discuss having the goalposts moved on you and moving the goalposts on others.
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Customer Alienation
How to make enemies and alienate customers.
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Utilization
Jim and Ken discuss the end-all and be-all of a professional services firm: utilization.
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Interstitial Time
What do you do while waiting for an airplane? Make money in the shower, of course! Jim and Ken discuss how they use interstitial time.