Posts
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Unstructured Time with the Client
We’re amazed most consultants don’t get to know their clients on a personal level. We’re not talking about schmoozing but developing an honest friendship with them.
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Support Staff
Support staff are slowly vanishing as a concept. It’s too bad because they made us successful.
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Low Tech Tools
Once again, tackling the tricky question: What pen do you like? And the benefits of low-tech tools.
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Sense of Mission
Why do companies have a mission? How is it developed? Is it a written document? How is it best developed?
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Jury Duty and Time Off
Sometimes, going against the grain in a business has unintended consequences. Here we discuss time off and vacation policy.
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Worst Client Ever
What makes a “bad” client? Sometimes, we make our own bad clients; sometimes, they come that way. Either way, Ken still has issues.